eb777 Privacy Policy — Your Data, Handled with Care

1 Introduction

eb777 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses eb777.live. This Privacy Policy describes how we handle personal data — what we collect, why we collect it, how long we keep it, and what rights you have over your own information.

This policy applies to all players registered on eb777, including those who access the platform via the eb777 mobile app or any other eb777-branded interface. It should be read alongside the eb777 Terms and Conditions, which govern the overall relationship between you and the platform.

eb777 takes privacy seriously. The platform is used by hundreds of thousands of players in Bangladesh, and every one of them trusts eb777 with their personal information. That trust is not taken lightly. The data practices described in this policy are designed to be transparent, fair, and proportionate.

2 Data We Collect

eb777 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and in some cases from third-party verification services. The categories of data collected are described below.

eb777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Every piece of data collected by eb777 is used for a specific, legitimate purpose. We do not collect data speculatively or hold information that serves no operational function. The main purposes for which eb777 uses your personal data are:

• To create and manage your eb777 account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
• To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• To comply with legal and regulatory obligations applicable to online gaming platforms.
• To provide customer support and resolve disputes or complaints raised by players.
• To send you account-related notifications such as deposit confirmations and withdrawal updates.
• To send promotional communications about eb777 offers and bonuses — only where you have opted in.
• To analyse platform usage patterns and improve the eb777 experience for all players.
• To enforce the eb777 Terms and Conditions and protect the integrity of the platform.

4 Legal Basis for Processing

eb777 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance: Processing your data is necessary to provide the eb777 service you have signed up for, including account management and payment processing.
• Legal obligation: eb777 is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests: eb777 has a legitimate interest in detecting fraud, maintaining platform security, and improving the service — provided these interests do not override your rights.
• Consent: Where eb777 relies on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing and Third Parties

eb777 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to operate the platform effectively and comply with legal requirements, eb777 may share your data with the following categories of third parties:

• Payment processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable data protection laws.
• Identity verification services: Third-party KYC providers may receive your identity documents and personal details to verify your age and identity as required by law.
• Fraud prevention services: eb777 uses specialist fraud detection tools that may process your technical and usage data to identify suspicious activity.
• Regulatory and law enforcement authorities: eb777 may be required by law to disclose your data to government bodies, regulators, or law enforcement agencies. Such disclosures are made only where legally required.
• IT and infrastructure providers: Hosting, security, and technical support providers may have limited access to data as part of their service delivery, subject to strict confidentiality obligations.

6 Cookies and Tracking

eb777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit eb777.live. They do not contain your personal information directly but may be linked to your account when you are logged in.

The types of cookies used by eb777 include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics cookies: Help eb777 understand how players use the platform — which pages are visited most, where players encounter issues, and how the overall experience can be improved. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using eb777, but some features may not work as smoothly. Essential cookies cannot be disabled as they are required for the platform to operate.

7 Data Retention

eb777 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The specific retention periods for different categories of data are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in line with financial record-keeping requirements.
• Support communications: Retained for three years from the date of the last communication, to allow for dispute resolution and quality assurance.
• Technical and usage data: Retained for up to 24 months from collection, after which it is anonymised or deleted.
• Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. eb777 does not retain data beyond the periods described above unless required to do so by a specific legal obligation.

8 Your Privacy Rights

As an eb777 player, you have a number of rights over your personal data. These rights can be exercised at any time by contacting the eb777 support team. eb777 will respond to all valid requests within a reasonable timeframe.

9 Security Measures

eb777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures are reviewed and updated regularly to keep pace with evolving security threats.

• All data transmitted between your device and eb777 is encrypted using SSL/TLS protocols.
• Player passwords are stored using strong one-way hashing algorithms — eb777 staff cannot see your password.
• Access to player data within eb777 is restricted on a need-to-know basis, with access logs maintained for audit purposes.
• The platform is monitored continuously for suspicious activity, including unusual login patterns and transaction anomalies.
• Regular security assessments and penetration testing are conducted to identify and address vulnerabilities.
• Two-factor authentication is available for player accounts and is strongly recommended.

While eb777 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their eb777 account and to enable two-factor authentication where available. If you suspect your account has been compromised, contact support immediately.

10 Children's Privacy

eb777 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any eb777 service. eb777 does not knowingly collect personal data from anyone under 18 years of age.

If eb777 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on eb777, please contact support at [email protected] without delay.

11 Updates to This Policy

eb777 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data handling practices. When material changes are made, the updated policy will be published on this page with a revised "Last Updated" date. For significant changes, eb777 will notify players via email or an in-platform notification.

Continued use of eb777 after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account and request deletion of your data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way eb777 handles your personal data, please get in touch with the support team. We are available around the clock and will always give you a straight, helpful answer.

• Live Chat: Available inside your account — fastest response, typically under a few minutes.
• Email: [email protected] — for detailed privacy requests or data subject access requests.
• FAQ: Visit the FAQ page for quick answers to common privacy and account questions.